Elgiva Theatre

Telephone
01494 582900

 

The following Terms and Conditions apply:


Customer Services Contact

Customer Services
The Elgiva Theatre
St Mary’s Way
Chesham
Bucks  HP5 1HR

Telephone:  01494 582900

Email:         customerservices@elgiva.com

Merchant Domicile : United Kingdom

Description of Goods : Theatre, Cinema and Events tickets.

Refund Policy : In common with normal theatre practice, we regret that tickets cannot be refunded or exchanged after purchase, except when an event is cancelled, in which case only the face value of tickets can be refunded.

Tickets may be accepted for resale by the Box Office but can only be resold after all other tickets have been sold for that performance. We cannot guarantee that tickets will be resold.

Ticket holders consent to filming and sound recording as members of the audience.

The information on this website is published in good faith and was believed to be correct at time of inclusion.

The Management reserves the right to change the advertised programme / cast without prior notice.

Delivery Policy : Print off voucher and redeem at the Box Office.

Transaction Currency : G B Pounds

Accessibility:

Infra red induction loop system in the theatre – please ask at the box office for a headset.   Level access to the front of and throughout the building.   Disabled toilet facility.   Four wheelchair spaces in the auditorium.   Please inform the Box Office when booking if any of your party is a wheelchair user.   If you have difficulty with stairs ask for rows A, B, C, D or E – and please book early!

Film prices:

Matinees:   £6.50 (£5.50 concessions)
Evenings:   £7.00 (£6.00 concessions)

Please Note : There is an additional £1.00 charge per ticket for all 3D screenings

Reservations:

All reservations must be claimed and paid for within three working days of booking.   Please note that all reservations can only be held until the day before and event/film.   All tickets are subject to availability.

Concessions:

Concessionary rates are available on most performances (proof must be provided) and apply in most cases to full-time students, children (15 years and under), over 60's, the unwaged, job seekers, people claiming income support or family credit and registered disabled (and carers).

Babies:

Babes in arms will not normally be admitted to performances.   Any parents or guardians with children aged under 18 months, will have to purchase a ‘babe in arms’ ticket on the door or in advance at a cost of £2, the child can then sit on the parent or guardian’s lap.   Babies will only be admitted to U or PG films.

Children:

We welcome and encourage children. Twenty booster seats are available for small children. However, many events are not suitable for very young children and we always clearly indicate an age suitability.   All patrons, including children, must purchase and occupy a seat.

Customer Services Contact

Customer Services
The Elgiva Theatre
St Mary’s Way
Chesham
Bucks  HP5 1HR

Telephone:  01494 582900

Email:         customerservices@elgiva.com

Merchant Domicile : United Kingdom

Description of Goods : Theatre, Cinema and Events tickets.

Refund Policy : In common with normal theatre practice, we regret that tickets cannot be refunded or exchanged after purchase, except when an event is cancelled, in which case only the face value of tickets can be refunded.

Tickets may be accepted for resale by the Box Office but can only be resold after all other tickets have been sold for that performance. We cannot guarantee that tickets will be resold.

Ticket holders consent to filming and sound recording as members of the audience.

The information on this website is published in good faith and was believed to be correct at time of inclusion.

The Management reserves the right to change the advertised programme / cast without prior notice.

Delivery Policy : Print off voucher and redeem at the Box Office.

Transaction Currency : G B Pounds

Accessibility:

Infra red induction loop system in the theatre – please ask at the box office for a headset.   Level access to the front of and throughout the building.   Disabled toilet facility.   Four wheelchair spaces in the auditorium.   Please inform the Box Office when booking if any of your party is a wheelchair user.   If you have difficulty with stairs ask for rows A, B, C, D or E – and please book early!

Film prices:

Matinees:   £6.50 (£5.50 concessions)
Evenings:   £7.00 (£6.00 concessions)

Please Note : There is an additional £1.00 charge per ticket for all 3D screenings

Reservations:

All reservations must be claimed and paid for within three working days of booking.   Please note that all reservations can only be held until the day before and event/film.   All tickets are subject to availability.

Concessions:

Concessionary rates are available on most performances (proof must be provided) and apply in most cases to full-time students, children (15 years and under), over 60's, the unwaged, job seekers, people claiming income support or family credit and registered disabled (and carers).

Babies:

Babes in arms will not normally be admitted to performances.   Any parents or guardians with children aged under 18 months, will have to purchase a ‘babe in arms’ ticket on the door or in advance at a cost of £2, the child can then sit on the parent or guardian’s lap.   Babies will only be admitted to U or PG films.

Children:

We welcome and encourage children. Twenty booster seats are available for small children. However, many events are not suitable for very young children and we always clearly indicate an age suitability.   All patrons, including children, must purchase and occupy a seat.

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